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Common FAQ’s

You can only connect Yobi Doorbell to transformers operating between 8V and 24V AC.

No. Yobi B3 can only connect the 2.4GHz Wi-Fi band.

This can sometimes happen when there’s a poor connection between your Yobi B3 device and your router. We recommend using a router extender next to your front door to increase the range of your Wi-Fi network. After you do this, force quit the Home App and then relaunch it.

Yes! Since your current doorbell will be connected to your home’s electricity, we recommend you shut off the power to avoid any potential risks during the installation of your Yobi B3.

No, everything you need to install your Yobi B3 doorbell (tools, screws & wires) is included in the package.

No. Yobi B3 is a HomeKit enabled device that works only with iOS products like iPhone, iPad, Apple TV, and HomePod.

You can use an iPad, Apple TV, and HomePod as a hub.

Yes! You can give access to family members and guests after you set up your hub.

Absolutely. Yobi B3 is made from waterproof and weather-resistant materials that can withstand extreme weather.

No, since Yobi B3 will be installed using your home’s original doorbell, it will be connected to your home’s electricity.

Does B3 Doorbell have a warranty?

No, B3 only works with Apple HomeKit.

No. Yobi B3 works with your home Wi-Fi.

Yes. B3 is equipped with live view, which allows users to stream live video.

No. You can’t record or store videos from the doorbell.

You can still view your doorbell’s video feed as long as you have LTE mobile data.

Yes. All users will be notified whenever Yobi B3 sends a notification. Invited users will also be able to interact with visitors using the two-way talk.

Yobi B3 has Full HD 1080P video.

Yes. Yobi B3 is FCC approved.

Any iPhone or iPad that has the Home App.

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